VALID ONLY ON SPECIFIC BRUSH MODELS: Ceramic+ion, Divine, EcoCeramic, EcoHair, Fingerbrush, Healthy Hair, Heat Pro, iBlend, iDetangle, iStyle, MultiBrush, NanoThermic, OG Barber, On the Go, Private Collection, ProThermal, Style-up, ThermoActive & ThermoVent.

WHAT IT COVERS: Manufacturer's defects

WARRANTY DOES NOT COVER:

• REGULAR WEAR & TEAR: Example: plastic bristles wearing out over time
• ABUSE: Example: overheating bristles or brush with blowdryer
• PHYSICAL TRAUMA: Example: breakage or damage not due to defect
• REPLACEMENT BRUSH: Our warranty provides a one-time replacement.
  Please note that your replacement brush is not covered by the warranty.

WHERE IS THE WARRANTY VALID: Valid only in the United States (excluding territories). Brush must be purchased from an authorized Olivia Garden® reseller. Void where prohibited.

WARRANTY DURATION: 24 months from date of purchase.

HOW IT WORKS:
STEP #1: E-mail info@oliviagarden.com (if unable then call 1-800-922-2301) & include the following:

• Date of brush purchase
• Business name where brush was purchased
• Copy of your purchase receipt (Must be from an authorized Olivia Garden® reseller)
• Picture(s) of brush showing its current condition & problem
• Name (on handle) & reference # of brush (could be at top of brush, at the neck or on the handle)
• Your full name, mailing address & phone number

STEP #2: Upon receipt of your email, Olivia Garden will email you a Return Authorization number (RA#). With this number clearly written on the outside of the box, please return the brush to: Olivia Garden, 2805 Verne Roberts Circle, Antioch, CA 94509, Att: Warranty Department. Very important: include RA# on the outside of the box.

STEP #3: Upon receipt of your brush, our warranty department will review the brush. If our evaluation reveals that brush is defective from manufacturing (as outlined above), Olivia Garden will mail you a new replacement brush. Please allow 1 to 2 weeks for mailing.

IMPORTANT: Do not throw away defective brush as this will void its warranty.

DISCLAIMER: Olivia Garden reserves the right to deny brush replacement at its sole discretion. Replacement is not guaranteed and will be assessed on a case-by-case basis. Olivia Garden is not obligated to replace any brush under this warranty. Olivia Garden reserves the right to refuse to replace a brush at its sole discretion and without providing justification. If a replacement is denied, there will be no recourse or further action available.